Privacy Policy
Your personal information and privacy is important to us. We are committed to protecting and maintaining the privacy, accuracy and security of your personal and financial information.
How we collect your information
• We will only collect information relevant to our business relationship with you. The information we collect will include contact details, personal details, financial information and information about your use of our products and services.
• We will collect this information directly from you, or if we use other sources we will tell you what they are.
• We will not collect any sensitive information (as defined in the Privacy Act 1998) without your consent or unless authorised by Law.
How we use your information. We will limit the use of your personal information to:
• Recommend to you, or provide you with information about our products and services that you may need
• Carry out our business which includes account management, planning, product development, research and analysis
• Fulfill our legal requirements (for example, disclosure to law enforcement or the courts)
We may use your information to offer you products and services that we believe meet your needs. However, you can notify us at any time if you do not wish to receive these offers.
We will whenever possible act promptly on any such request.
Who will use your information
We will not share, sell or trade your personal information.
• We do allow your information to be provided to our partners and sub-contractors who perform certain functions or operations for us.
Your information is secure
• We will ensure your personal information is kept secure and confidential.
• Only employees of CompactSystems and those who perform services on our behalf, and are authorised to handle your information.
• We will not retain any of your information for any longer than it is required by us, except to fulfil our legal obligations.
You have access to your information
You can access most of the personal information we hold about you and request corrections.
• This right is subject to some exceptions, for example, you may not obtain access to information relating to existing or anticipated legal proceedings.
• You can request access to your information by contacting us on. This service is free unless the information you request requires significant research or preparation time.
Accuracy
• If you think that any information we hold about you is inaccurate please contact us and we will, with your help, keep your personal information accurate and up to date.
Internet Privacy
We understand that when accessing our website or interacting with us online, the privacy and confidentiality of your personal information is important. We are committed to safeguarding the personal and financial details you provide us.
The information we collect
Each time someone visits our website, our web server collects the following types of information:
• The number of users who visit
• The date and time of visits
• The number of pages viewed
• How users navigate through the site
No attempts are made to identify anyone browsing our site. The data is captured so that we can accurately evaluate the quality of our content and make improvements for you.
How we capture information
We use technology called cookies when you visit our site. Cookies are small pieces of information which can be stored on your hard drive (persistent cookies) or in memory (session cookies). They can record information about your visit to the site, allowing it to remember you next time you visit and provide a more meaningful experience.
We use cookies to offer you increased security. Despite common myths, the cookies we send to your PC cannot read your hard drive, obtain any information from your browser or command your computer to perform any action. They are designed so that they cannot be sent to another site or be retrieved by any site other than our own.
We use two types of cookies:
Persistent cookies — identify pages accessed and provide personalised features, for example choosing which page you would like to make your start page. They are used to help us develop the design and layout of the website, improve applications, and measure their effectiveness.
Session cookies — are used for security reasons as part of the customer identification process. These cookies allow you to be recognised once you have signed in and provide you with your confidential account information. We also use these types of cookies in multi page forms, to help the site remember what you do from one page to the next.
We may also allow third parties to collect statistical data from our site using their persistent cookies. However these cookies do not capture information that can personally identify you. They are simply used to evaluate and measure the effectiveness of our marketing (eg banner ads).
How we use your information
The type of information we collect from you will depend on what online services you use. Details can be found in the terms and conditions of our products and services.
When applying for our products or services online we may request personal information such as your name and address, email address and contact phone numbers. We also tell you how we use the personal information we collect, who we give access to that information and how you can access it, if we have retained it.
If you are registered customer, we may use your email address to advise you of any upgrades or changes to these services.
We may also use your email address to send regular communications about our existing & new Products & Services.
Permission to contact you
You can choose not to receive further emails from us by withdrawing your consent. To do this, please email us at admin@compactsystems.com.au
Securing your information
When we capture your personal information it is passed through our secure server using encryption technology which scrambles the information to ensure it is protected over the Internet. Stored information about you is further protected from unauthorised access through the use of firewalls.
Contact us
If you feel that we have not lived up to our online privacy commitments or you have any queries relating to our policies, please email us. Our objective is to respond within our service standard of five working days.
As we plan to keep our statement on private current, this information can be subject to change. Please return periodically to review the latest on internet privacy